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frequently asked questions

We are here to help you understand how Change & Save can SAVE you MONEY by reducing water consumption and lowering utility bills.

The “Change & Save” Program is specifically geared to assist West Basin customers. Call us today at (310) 371-4633 to determine your eligibility for the program.

For qualified residents, home water efficiency kits will be provided at no cost. In addition, West Basin offers rebates of up to $500 for the purchase of eligible high-efficiency clothes washer models.

We will talk through all potential upgrades and benefits with you before providing coaching for installation. We want to be sure that this is an opportunity to educate and assist homeowners in saving water and money.

The first step is to complete a brief water conservation survey (online or over the phone). Once the survey is complete, you will provide us with your contact information and our team will mail a complimentary water efficiency kit to your home.

If you received rebate for a high-efficiency clothes washer that was lower than expected, please contact a Change & Save representative at (310) 371-4633 in order to further discuss your situation.

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